Privacy Policy

Suitebook collects information you provide directly when you submit a form on suitebook.net or communicate with us. This may include:

• Full name • Business name and industry • Email address • Phone number (if provided for SMS communications) • Details about your business operations submitted through our intake or qualification forms

We do not collect sensitive personal information such as social security numbers, financial account numbers, or health information.

We may also collect standard server log data (IP address, browser type, pages visited, timestamps) when you visit our website. This data is used for analytics and security purposes only and is not linked to your identity.

We use the information we collect to:

• Respond to your inquiry and provide the Services you requested • Send transactional communications related to your inquiry or engagement (email confirmations, appointment reminders, follow-up messages) • Contact you via SMS text message if you have provided your phone number and consented to receive SMS communications • Assess your business needs through our qualification process • Maintain records of your engagement with Suitebook • Comply with legal obligations

We do not use your information for advertising, marketing to unrelated parties, or any purpose beyond delivering the services you have requested.

By submitting your email address via any form on suitebook.net, you consent to receive transactional and service-related emails from Suitebook. These may include inquiry confirmations, follow-up correspondence, qualification requests, appointment information, and service updates.

You may opt out of non-transactional emails at any time by clicking the unsubscribe link in any email or by contacting hello@suitebook.net. Transactional emails related to active service agreements may continue until the engagement is terminated.

Suitebook does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service delivery: We may share information with third-party tools and platforms (e.g., scheduling software, CRM systems, communication platforms) solely as necessary to deliver the Services you have requested and at your direction.

Legal compliance: We may disclose information if required by law, court order, or governmental authority.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email.

No mobile phone numbers or SMS opt-in data will ever be shared with third parties for marketing or promotional purposes under any circumstances.

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, or as required by applicable law.

For active clients: We retain your data for the duration of the engagement plus a reasonable period thereafter for business records purposes.

Upon termination of services: We will provide you with a reasonable opportunity to export your data. We will delete or de-identify your personal information from our systems within ninety (90) days of your written request or engagement termination.

SMS opt-in data: We retain records of SMS consent for compliance purposes as required by applicable telecommunications regulations, but we will promptly honor all opt-out requests.

You may request deletion of your personal data at any time by contacting hello@suitebook.net.

Suitebook implements commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls limiting data access to authorized personnel only, and regular review of data collection, storage, and processing practices.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information (subject to legal retention requirements) • Opt-out: Opt out of SMS communications (reply STOP) or email communications (click unsubscribe or contact us) • Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, contact us at hello@suitebook.net. We will respond to your request within thirty (30) days.

Suitebook's website may use essential cookies to support basic functionality (e.g., form submissions). We do not use advertising or behavioral tracking cookies. We do not use third-party analytics services that sell or share your data.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Suitebook's services are directed to businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@suitebook.net and we will delete it promptly.

Suitebook may update this Privacy Policy from time to time. We will notify active clients of material changes via email at least fourteen (14) days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.

Continued use of our website or services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.

For questions, concerns, or requests related to this Privacy Policy or your personal data:

hello@suitebook.net suitebook.net

Terms & Conditions: suitebook.net/terms